Shipping policy
Shipping Policy – Shopiroo
At Shopiroo, we are committed to delivering your order safely and efficiently across Mauritius.
📍 Shipping Coverage
We currently ship within Mauritius only. International shipping will be introduced at a later stage.
🚚 Delivery Timeframes
Orders are processed and delivered within the following timeframes:
-
Processing Time: 1–2 business days
-
Delivery Time: 3–7 business days after dispatch
📌 Total estimated delivery time: 5–10 business days
Please note that delivery times may vary depending on your location and during peak periods (holidays, promotions, or unforeseen delays).
💸 Shipping Fees
Shipping fees are calculated as follows:
-
Standard Delivery (Mauritius): Depending on volume and weight
-
Free Shipping: On all products
Shipping costs will be clearly displayed at checkout before payment confirmation.
📦 Order Processing
-
Orders are processed Monday to Friday (excluding public holidays).
-
Orders placed after working hours or on weekends will be processed on the next business day.
-
Once your order is dispatched, you may receive a confirmation notification (if applicable).
📍 Delivery Conditions
To ensure smooth delivery:
-
Please provide accurate and complete address details.
-
Ensure someone is available to receive the order at the delivery location.
If delivery fails due to incorrect information or unavailability, re-delivery may incur additional charges.
⚠️ Delays & Issues
While we strive to meet all delivery timelines, Shopiroo is not responsible for delays caused by:
-
Courier service disruptions
-
Weather conditions
-
Public holidays or force majeure events
If your order is significantly delayed, please contact us and we will assist you.
📬 Contact Us
For any shipping-related questions or assistance, feel free to contact us:
📧 Email: admin@exquisite-services.com
📍 Location: Mauritius
🔄 Policy Updates
Shopiroo reserves the right to update this Shipping Policy at any time. Changes will be reflected on this page.
Thank you for shopping with Shopiroo 🌿